Allocation and Voids Officer

Website BloomingHR

Blooming Talent

Allocation and Voids Officer

  • Permanent Role
  • Work close to home
  • Not-For-Profit company with fantastic employee benefits

About us

Hume Housing is a nationally accredited Tier 1 Community Housing Provider. Currently, Hume manages, and/or owns 2,000 social and affordable housing properties in Metro Sydney. Hume provides tenancy, property management, and support services directly and collaboratively with key stakeholders to facilitate sustainable housing solutions and enhanced positive social and community outcomes.

We are Champions of change, Creators of connectivity, Builders of resilience, & determined to succeed.

The role

The Allocations Officer, Neighbourhood and Customer Services is responsible for providing the Neighbourhood and Customer Services team support in the provision of outstanding customer services. Your responsibilities will include but not be limited to;

  • Coordination and delivery of robust allocation and void management process;
  • Contributing to creating sustainable and connected communities through effective and timely allocation of vacant properties
  • Management and monitoring key performance indicators to ensure effective delivery of voids;
  • Allocating from Pathways Social & Affordable Housing Registers in accordance with social and affordable housing eligibility assessments and programs;
  • Managing customers’ expectations and assess housing needs and capacity in tenancy management; and Intermediate Microsoft Word, Excel, PowerPoint and Outlook.

About you

To be successful in this role, you will need to have Knowledge of Housing Pathways and Affordable Housing. Experience within the Housing Sector is a major advantage.

  • Coordination and delivery of robust allocation and void management process;
  • Management and monitoring key performance indicators to ensure effective delivery of voids;
  • Allocating from Pathways Social & Affordable Housing Registers in accordance with social and affordable housing eligibility assessments and programs;
  • Processing and managing transfer requests, providing final recommendations in report to the Customer Services Manager;
  • Managing customers’ expectations and assess housing needs and capacity in tenancy management; and Intermediate Microsoft Word, Excel, PowerPoint and Outlook
  • Strong priority management and assertiveness skills

Hume is a values driven company, so it is important that you share our values, and our vision.

Why work for us?

Hume offers above Award salaries, 35 hour working week, and flexible working arrangements, long service leave after 5 years, salary packaging and career development opportunities – the list goes on!

Don’t miss out on this fantastic opportunity to work for a company making a real difference. Apply now and submit your resume with a covering letter by following the link below –

http://bloominghr.com.au/blooming-talent/candidates/

Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds.

To apply for this job email your details to amulray@bloominghr.com.au