For millions around the world, public housing offers the promise of a much-needed roof overhead.
But the reality of public housing can be grim, and problems that start small can often become bureaucratic nightmares.
While governments can be notoriously slow to adapt, one community housing provider is using tech to catch potential problems before they become big issues, making life easier for some of the most vulnerable people in society.
That solution is the Ivy app.
Created by the NSW Department of Family and Community Services (FACS) in Australia, this iOS app was developed to cut out the endless paperwork case workers and community housing residents need to complete to get basic things done.
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